Back to How the service works and key information

Who are the parties involved in True Potential Cash Savings?

• True Potential – gives you access to the service and lets you manage your savings in one place
• Bondsmith – a UK financial technology firm that runs the service, including account opening, payments and money transfers
• Partner banks – hold your savings and pay interest (FSCS protection applies, subject to limits)

Your money is held either with a partner bank or temporarily in the Cash Savings Holding Account (safeguarded). True Potential never holds your money.

If you need more information or have any further questions, please speak to our friendly team on 0191 242 4866 and select option 5. Available 8.30am - 5.30pm weekdays.